Privacy Policy

Information we collect

Information you give us directly:

• First and last name
• Email address
• Phone number
• Billing address
• Business information
• Purchase history

Payment information

Payments are securely processed by trusted third-party providers such as Stripe. We do not store card numbers on our servers. We receive only a confirmation of payment and limited details such as the amount, the last four digits and the billing name.

Information collected automatically

When you use the site we may automatically collect technical and behavioural information:

• Device type, browser and operating system
• IP address and approximate location
• Pages viewed and interactions
• Download and email engagement activity
• Referral source and campaign parameters (UTM)

Engagement scoring

We record actions such as opening or clicking an email, watching a training video, viewing pricing and registering for a live session, and we use those signals to score how engaged a contact is. The score helps us decide who receives a personal follow-up rather than an automated message. It is used only for our own outreach and is not sold or used for automated decisions with legal or similarly significant effects.

How we use your information

• Deliver purchased products and bonuses
• Process payments and send receipts
• Provide customer support
• Send live session links and reminders
• Notify you about product updates
• Improve our website and services
• Send educational and marketing messages where permitted

Cookies and tracking

We may use cookies and similar technologies, including analytics and advertising tools such as Google Analytics and the Meta and TikTok pixels, to measure performance, understand visitor behaviour, measure advertising effectiveness and personalise your experience.

You can disable cookies through your browser settings, although some website functionality may be affected.

Text messages

If you provide a mobile number and opt in, we may send you transactional and reminder texts, such as your download link or a notice that a live session is starting. Message frequency varies and message and data rates may apply. Reply STOP to opt out at any time or HELP for assistance. Consent to receive texts is not a condition of purchase.

Sharing your information

We do not sell your personal information. We share it only with service providers who help us operate, and only as needed to perform their function:

• Payment processors
• Email and SMS delivery providers
• Website and database hosting
• Automation and workflow tooling
• Video conferencing for live sessions
• Analytics and advertising providers

Email communications

You may receive emails covering product delivery, receipts, account updates, educational content and promotional offers. You can unsubscribe from promotional email at any time using the link in any message. Transactional messages relating to a purchase will still be sent.

Data retention

We keep your information for as long as needed to provide the Services, meet legal, tax and accounting obligations, and resolve disputes. You can ask us to delete your information at any time, subject to records we are required to keep.

Data security

We implement reasonable technical and organisational safeguards designed to protect your information, including encrypted transport, access controls on our database and time-limited download links. However, no method of internet transmission or electronic storage is completely secure.

Your rights

Depending on your location, you may have the right to access your personal information, correct inaccurate information, request deletion, request a copy of your data, or opt out of certain processing. Submit requests to our support email and we will respond within the period required by applicable law.

Children

Our Services are intended for adults aged 18 and over. We do not knowingly collect personal information from children. If you believe a child has provided us information, contact us and we will delete it.

Changes to this policy

We may update this Privacy Policy from time to time. Updates become effective upon posting.